How to Choose a Retirement Home in Ontario: A Step-by-Step Guide 

by Joy Birch, President, Highview Residences

Choosing a retirement home is an important decision—and often one that comes with a mix of questions, emotions, and timing considerations. 

Many people begin by asking: 

  • What type of retirement home is right for me or my loved one? 

  • What does retirement living cost in Ontario? 

  • How do we know when it’s time to make a move? 

This guide is designed to help you understand your options and move forward with clarity. 


Stage 1 – Start with Research 

Some people begin exploring retirement homes early. Others start when daily living becomes more difficult or support is needed. 

Begin with a simple search: 
“retirement homes in Ontario” or your city (London, Kitchener, Lucan, or nearby communities) 

As you research, look for: 

  • Consistent reviews and overall ratings 

  • Clear information about services and daily life 

  • A sense of how each home feels and operates 

It can also be helpful to speak with others who have made this move and ask what mattered most in their decision. 

Location is important. A home that is easy for family and friends to visit often makes a meaningful difference. 


Retirement Homes vs Long-Term Care in Ontario 

As you begin your search, it’s important to understand the difference between retirement homes and long-term care. Many people use these terms interchangeably—but they are quite different. 

Retirement Homes 

  • Privately paid 

  • Flexible levels of support available 

  • Shorter or no waiting lists in many cases 

  • More independence, with care added as needed 

Retirement homes can be a good option for those who want a balance of independence, daily support, and community. 

Long-Term Care (LTC) 

  • Government-funded 

  • Set monthly fees 

  • Accessed through Home and Community Care 

  • Often longer waiting lists 

Long-term care is designed for people who require more consistent, around-the-clock support. 

Some families choose a retirement home as a next step while waiting for long-term care, particularly if care needs are increasing and timing is a concern. 

At Highview, including our Lucan Home, we’ve thoughtfully arranged living to offer both independence and support within a smaller, more connected setting. 


Stage 2 – Understand the Cost of Retirement Homes in Ontario 

Retirement homes in Ontario are privately paid, with costs varying based on accommodation, services, and level of care. 

When comparing options, ask: 

  • What is included in the monthly fee? 

  • What services are additional? 

  • How will costs change if needs increase? 

Common services to understand include: 

  • Meals and snacks 

  • Housekeeping and laundry 

  • Medication support 

  • Personal care or bathing assistance 

  • Mobility support 

  • Specialized diets 

Planning ahead can help you feel more confident about your decision. 


Stage 3 – Visit Retirement Homes 

Once you’ve created a shortlist, book tours. 

Bring questions. Take notes. Visit with someone you trust. 

And also—pause when you walk in. 

Take a breath and notice: 
How does the home feel? 

Many people say they “just knew” when something felt right. 


Stage 4 – Waiting Lists and Availability 

Some retirement homes have waiting lists, especially for specific suite types or preferred layouts. 

Ask: 

  • How long is the wait? 

  • How are suites offered? 

  • What happens if you decline? 

Placing your name on more than one list can help keep options open. 


When Is the Right Time to Move to a Retirement Home? 

This decision is deeply personal. 

Some people choose to move earlier—while they can fully enjoy the social environment, daily activities, and ease of living. 

Others wait until more support is needed. 

It may be time to consider a move if: 

  • Daily tasks feel more difficult 

  • There are concerns about safety or mobility 

  • Managing a home feels overwhelming 

  • There is a desire for more connection and community 


Stage 5 – Saying Yes and Moving Day 

When a suite becomes available, you may need to decide quickly. 

It can feel like a big step—but it is also the beginning of a new chapter. 

Once you say yes: 

  • An assessment may be completed 

  • Paperwork is finalized 

  • A move-in date is scheduled 

There are also services available to help with downsizing and moving, which can make the transition easier. 


A Final Thought 

Many people later share: 
“I wish we had made the move sooner.” 

With the right setting, daily life can feel lighter, more connected, and more supported. 


We’re Here to Help 

Every situation is unique. 

If you would like to talk through your options for retirement living in Ontario, we are here. 

The goal is to create a place where people are supported to live with independence, connection, and purpose in daily life. 


Download our free retirement home planning guide (PDF),
with checklists, questions, and space to plan your next steps. 


Joy Birch is the President of Highview. She draws on personal experience, research, and—most importantly—the many conversations she has with families navigating this journey. 

Highview offers thoughtfully designed homes where people living with dementia are cared for in ways that feel familiar, calm, and truly like home. 

The goal is to create a place where people are supported to live with independence, connection, and purpose in daily life. 



Each Moment | By Design | With Love 

Joy Birch

President, Highview

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